Privacy Statement

At Strakvlak, we are committed to serving our customers and contacts as best as we can. Part of our commitment is responsibly handling personal information collected through our website(s) (https://www.strakvlak.nl/) and all related interactions

Our main goals in processing this information are:

  • Improving the user experience on our platform by gaining insights into the needs and preferences of customers.
  • Providing timely support and responding to questions or service requests.
  • Enhancing our products and services to meet the changing demands of our users.
  • Performing necessary business activities, such as billing and account management.

It is our policy to process personal information with the utmost respect for privacy and security. We comply with all relevant regulations and guidelines to ensure that the data we process is protected against unauthorized access, disclosure, modification, and destruction. Our practices are designed to ensure the confidentiality and integrity of your personal data while delivering the services you trust us with.

We do not have a designated Data Protection Officer (DPO) but remain fully committed to addressing your privacy concerns. If you have any questions or would like more information on how we manage personal information, please feel free to contact us at info@strakvlak.nl.

Your privacy is our priority. We are committed to processing your personal data transparently and securely. This commitment extends to our collaboration with third-party services that may process personal data on our behalf, such as in the case of sending invoices. Rest assured, all activities are carried out in strict accordance with applicable privacy laws.

Our privacy policy is designed to protect the personal data of all our stakeholders, including website visitors, registered users, and customers. Whether you are merely visiting our websites (https://www.strakvlak.nl/), using our services as a registered user, or partnering with us as a valued customer, we ensure that your personal data is processed according to the highest standards of privacy and security. This policy outlines our practices and your rights concerning personal data.

Our commitment to transparency and data protection extends to how we collect and use your personal data. We collect personal data through various interactions, including but not limited to, when you use our services (Technical wholesale), purchase our products, or provide information directly to us.

The following list provides a detailed overview of the types of personal data we may process:

First and Last Name: To personalize our communication and services. Address and City: Necessary for billing, shipping, and providing localized services. Phone Number and Email Address: Essential for direct communication and support. Company Name and Information: For business-to-business interactions and services. IP Address and Location Data: Used to tailor our services and for analytical purposes. Information about your activities on our website: Helps us improve the user-friendliness of our website and service offerings. We only process information that is essential for providing our services, complying with legal obligations, or enhancing your user experience. Your privacy is paramount, and we are committed to handling your personal data responsibly and in accordance with all applicable laws.

At Strakvlak, we believe in the responsible and ethical use of personal information. The data we collect serves multiple purposes, all aimed at improving the services we offer and ensuring the highest level of satisfaction among our users, customers, and employees. Here are the main ways we use the collected personal data:

Providing and Improving Our Services: Your information helps us better tailor our offerings to your needs. Personal data such as your name, email address, and activities on our website enable us to personalize your experience and offer relevant content. Analysis and Development: We analyze information about your use of our website to improve the functionality, design, and services we offer. This includes developing new features and offerings that match the interests and preferences of our users. Direct Marketing: With your consent, we may use your contact information to send you promotional messages about new products, special offers, or other information we think you might find interesting. Your privacy is our priority. We process your personal data transparently and in accordance with your preferences and applicable privacy laws. We strive to ensure that your data is only used for the purposes for which it was collected and in ways you have consented to.

At Strakvlak, the security of your personal information is paramount. We use various measures to protect the integrity and confidentiality of the data we collect. Below is an overview of our practices regarding data storage and protection:

Data Storage

  • Location: Personal data is stored on secure servers in Europe. For services requiring international data transfer, we ensure that such transfers comply with all applicable laws and that data protection standards are equivalent to those at our primary location. Data Hosting Partners: We work with reputable data hosting providers committed to using advanced security measures. These partners are selected based on their compliance with strict data protection standards. Data Protection Measures
  • Encryption: To protect data during transmission and at rest, we use robust encryption technologies. Security Audits and Monitoring: Regular security audits are conducted to identify and address potential vulnerabilities. We also monitor our systems for unusual activities to prevent unauthorized access.

Data Retention

  • Retention Period: We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Specific retention periods depend on the nature of the information and the purposes for its processing.
  • Deletion Policy: Once the retention period has expired, personal data is securely deleted or anonymized so that it can no longer be linked to an individual.
  • Your privacy and data security are our top priorities. We take great care in handling your personal data and protecting it from misuse, interference, loss, unauthorized access, alteration, or disclosure. If you have questions about how we store and protect your personal data, you can contact us at info@strakvlak.nl.

We continuously review and update our security procedures in response to evolving threats and technological advancements to ensure the highest level of protection for your personal data.

At Strakvlak, we are committed to protecting your personal data and ensuring it is treated with the utmost respect. This commitment extends to how we handle the sharing and disclosure of your data. Below we describe our practices in this area:

Sharing Personal Data External Service Providers: We may share your data with Alphabet (Google), Meta (Facebook), Microsoft, Amazon, ByteDance, Apple who perform services on our behalf, including but not limited to payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These partners are prohibited from using your personal data for purposes other than providing these services to Strakvlak and are required to maintain the confidentiality of your data.

Legal Requirements and Law Enforcement: Under certain circumstances, Strakvlak may be required to disclose your personal data if required by law or in response to valid requests by public authorities (e.g., a court or government agency). Additionally, we may disclose your personal data if we believe in good faith that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Strakvlak
  • Prevent or investigate possible misconduct in connection with the service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability
  • Data Processing Agreements

When we share your data with external service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your data is managed in accordance with the GDPR and other relevant data protection laws. These agreements require third parties to take adequate technical and organizational measures to ensure the security of your data.

Transparency and Control We believe in transparency and providing control over your personal data. You will always be notified of significant changes in how we share data, and where applicable, you will have the option to consent to such changes.

Your trust is important to us, and we strive to ensure that your personal data is only disclosed in accordance with this policy and when there is a justified reason to do so. For questions or comments about how we share and disclose personal information, you can contact us at info@strakvlak.nl.

At Strakvlak, we recognize and respect your rights regarding your personal data, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring that you can effectively exercise your rights. Below is an overview of your rights and how you can exercise them:

Your Rights

  • Right of Access (Article 15 GDPR): You have the right to request access to the personal data we hold about you and to obtain information on how we process it.
  • Right to Rectification (Article 16 GDPR): If you believe that the personal information we hold about you is incorrect or incomplete, you have the right to request its correction or completion.
  • Right to Erasure (‘Right to be Forgotten’) (Article 17 GDPR): You have the right to request the deletion of your personal data when it is no longer needed for the purposes for which it was collected, among other circumstances.
  • Right to Restriction of Processing (Article 18 GDPR): You have the right to request that we restrict the processing of your personal data under certain conditions.
  • Right to Data Portability (Article 20 GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer this data to another controller.
  • Right to Object (Article 21 GDPR): You have the right to object to the processing of your personal data under certain conditions, including processing for direct marketing purposes.
  • Right to Withdraw Consent (Article 7(3) GDPR): When our processing of your personal data is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  • Right to Lodge a Complaint (Article 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates applicable data protection law.

Exercising Your Rights To exercise any of these rights, you can contact us at info@strakvlak.nl. We will respond to your request in accordance with applicable data protection laws and within the time frames set by those laws.

Please note that in some cases, we may need to verify your identity as part of the process to ensure the security of your personal data.

We are committed to facilitating the exercise of your rights and ensuring that you have full control over your personal data. If you have any questions or concerns about how your personal data is handled, please do not hesitate to contact us.

Strakvlak values your privacy and aims to be transparent about the use of cookies and other tracking technologies on our website. These technologies play a crucial role in ensuring the smooth operation of our digital platforms, enhancing your user experience, and providing insights that help us improve.

Understanding Cookies and Tracking Technologies Cookies are small data files placed on your device that allow us to remember your preferences and collect information about your website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site and which pages you visit.

How We Use These Technologies Essential Cookies: Necessary for the functionality of the website, such as authentication and security. No consent is required for these. Performance and Analytics Cookies: These collect information about how visitors use our website, which pages are most visited, and if any error messages are received. These cookies help us improve our website. Functional Cookies: Enable the website to provide enhanced functionality and personalization, such as remembering your preferences. Advertising and Targeting Cookies: Used to deliver advertisements that are more relevant to you and your interests. They also limit the number of times you see an ad and measure the effectiveness of advertising campaigns. Your Choices and Consent Upon your first visit to our website, you will see a cookie consent banner, where you can:

Accept All Cookies: Give consent for the use of all cookies and tracking technologies. Reject Non-Essential Cookies: Only essential cookies will be used to provide necessary website functions. Customize Your Preferences: Choose which categories of cookies you want to allow. You can change your cookie preferences at any time on our cookie policy page https://www.strakvlak.nl/privacyverklaring or via our Cookie Settings feature. Additionally, you can manage and restrict cookies on your device through your web browser.

Changes to Our Use of Cookies We may update our use of cookies and tracking technologies to improve our services or to comply with legal requirements. We will inform you of significant changes and seek your consent where necessary.

For more detailed information about the cookies we use, their purposes, and how to manage your preferences, please visit our detailed Cookie Policy at https://www.strakvlak.nl/privacyverklaring.

If you have any questions or comments about our use of cookies and tracking technologies, please do not hesitate to contact us at info@strakvlak.nl. Your privacy and the integrity of your personal data are of utmost importance to us.

At Strakvlak, we may transfer your personal data to locations outside the country where you reside, including countries that may have different data protection laws than those in your jurisdiction. We want to assure you that such transfers are carried out with the utmost care and in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

Your Rights and Protection Your rights and protection regarding the processing and transfer of your personal data remain unaffected by international data transfers. We are committed to ensuring that your data is treated securely and in accordance with this privacy policy, regardless of where it is processed or stored.

Questions and Contact Information If you have any questions or concerns about international data transfer or how your personal data is processed, you can contact us at info@strakvlak.nl. We are here to provide you with the information and support you need to have confidence in the security and integrity of your personal data.

At Strakvlak, we are committed to protecting the privacy of children using our services. We recognize the importance of safeguarding the personal data of minors and take steps to ensure that we comply with applicable laws and regulations, including the Children’s Online Privacy Protection Act (COPPA) in the United States and similar regulations in other jurisdictions.

At Strakvlak, we may use your personal data to send you direct marketing messages about our products, services, promotions, and other relevant information we think may be of interest to you. We are committed to ensuring that our direct marketing practices are transparent, lawful, and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the ePrivacy Directive.

Obtaining Consent for Direct Marketing Opt-in Consent: Where legally required, we will seek your explicit consent before sending you direct marketing messages. This means you will have the opportunity to actively agree to receive marketing messages from us before we send them to you. Opt-out Option: Each direct marketing communication we send will include clear instructions on how to unsubscribe or opt-out of receiving future marketing communications. You can exercise your right to opt-out at any time, and we will promptly honor your request to stop sending you marketing messages. Types of Direct Marketing Communications We may use your personal data to send you direct marketing messages through various channels, including:

Email Managing Your Preferences You have control over the direct marketing communications you receive from us. You can manage your communication preferences by:

Using the unsubscribe link in our marketing emails or text messages.

Contacting us directly at info@strakvlak.nl to update your preferences or opt-out of specific marketing channels.

Compliance with Data Protection Laws Our direct marketing practices are conducted in accordance with applicable data protection laws, including the GDPR and the ePrivacy Directive. We respect your rights and preferences regarding direct marketing communications and are committed to ensuring that our marketing activities are conducted responsibly and ethically.

Contacting Us If you have any questions or concerns about our direct marketing practices or wish to update your communication preferences, you can contact us at info@strakvlak.nl. We are here to assist you and ensure that your preferences regarding direct marketing communications are respected.

At Strakvlak, we understand the importance of protecting your personal data and take proactive measures to safeguard it. In the event of a data breach that poses a risk to your privacy rights and freedoms, we have clear procedures in place to quickly identify, assess, and mitigate the impact of the breach. Our data breach notification procedures are designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Notification Obligations Regulatory Authorities: If legally required, we notify the relevant data protection authorities within 72 hours of the data breach, following the procedures outlined in the applicable regulations.

Affected Individuals: If a data breach poses a significant risk to your privacy rights and freedoms, we will notify you within 72 hours with clear and concise information about the breach, the types of personal data involved, and the steps you can take to protect yourself.

Communication Channels Email Notification: We may notify affected individuals via email using the contact details provided to us, if feasible and appropriate.

Support and Assistance Support Resources: In the event of a data breach, we are committed to providing affected individuals with the support and assistance they need, including advice on steps they can take to mitigate the potential risks associated with the breach. Contact Point: If you have questions or concerns about a data breach or believe you may have been affected, please contact us immediately at info@strakvlak.nl

At Strakvlak, we are committed to maintaining the highest standards of data protection and privacy. We recognize the importance of accountability and compliance with data protection regulations, such as the General Data Protection Regulation (GDPR), in protecting your personal data. To demonstrate our commitment, we have implemented the following accountability and compliance measures:

Data Protection Policies and Procedures Privacy Considerations: We integrate privacy considerations from the outset in our products, services, and business processes, according to the principles of Privacy by Design and Default. Security Controls: We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. Encryption: Where applicable, we use encryption and other security technologies to secure your data during transmission and storage.

At Strakvlak, we take data protection and privacy seriously. We are dedicated to ensuring that your privacy concerns are addressed promptly and effectively. If you have any questions or concerns about how we handle your personal data, please do not hesitate to contact us using the details below:

Contact Information for Privacy Concerns info@strakvlak.nl Our dedicated team is ready to assist you with any questions or concerns you may have about privacy. Whether you have questions about our privacy practices, wish to exercise your data protection rights, or need assistance with a privacy-related issue, we are here to help.

We strive to provide you with multiple channels to contact us about your privacy concerns so that you can communicate with us in a way that is convenient and comfortable for you. Data Protection Oversight While we do not have a designated Data Protection Officer (DPO) for our services, we have internal processes and procedures to ensure that your personal data is handled in accordance with applicable data protection laws and regulations. Our team is trained to effectively handle privacy issues and address any privacy-related concerns. At Strakvlak, we are committed to keeping you informed about how we handle your personal data and any changes to our privacy policy. We may update this privacy policy from time to time to reflect changes in legal requirements, industry standards, or our business operations. We want to assure you that any updates will be communicated transparently and in compliance with applicable data protection laws. Contacting Us If you have any questions or comments about our privacy policy or its updates, please do not hesitate to contact us at info@strakvlak.nl. We are here to answer all your questions and ensure that you have the information you need to trust how your personal data is handled.

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